How to Use the NHS Interactive GP Service

How to Use the NHS Interactive GP Service

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Are you aware of the new NHS service which allows patients to get GP advice via mobile interactive services?  The NHS is trying to keep up with the latest technology in order to make their services easier to access and more efficient.  This latest service is clearly a step in the correct direction in order to give people more opportunities to get health services at the click of a button.

Register Online

The first thing you will need to do in order to receive this service is to register online via the NHS Online Doctor website.  When you are following the registration process, you will be told if your area is elegible for this.  As this is a relatively new service, at the moment not all areas qualify.  Once you enter your postal code, they will inform you.  You will also need to enter in a few pieces of personal information in order to complete this registration.

Booking Appointments

Booking an appointment with your local GP surgery can be a nightmare, especially if there is high demand in flu seasons.  Using this app will allow you to get an appointment set up at your convenience and you can be seen usually within two hours of contacting them.  Consultations are available 24 hours a day, 7 days a week.

Video Link

When your appointment is ready you will physically see the doctor on your mobile app and they will see you.  You can do this in the comfort of your own home or it could be in workplace etc.  The video link will assist with the doctor being able to see anything you want then to see – this may be things like rashes or burns.  If for any reason, the connection drops, the GP will contact you back.

Replay Appointment

An awesome feature on this app is the ability to replay the appointment that you had.  Sometimes when people have appointments, they get overwhelmed with information and they forget important items therefore the appointment replay option is great to refresh your memory.  In addition to this, there is the option to see the doctor’s notes straight after the appointment and these will be saved in the app.

Face to Face Appointments

Although the GP will do their best to help diagnosis interactively they may wish you to go and physically see a GP.  This could be to do tests.  If this happens, they will give you the guidance and help on how to sort this out.

Medication and Referrals

Sometimes the GPs may wish to give you medication after having the appointment.  If this is the case, they will send the prescription for this to your local pharmacy and you can go and collect.  If you are entitled to free medication, this service does not affect this and you will still get your prescription for free.  In addition to this, if the GP feels the need to refer you to a specialist, they will sort all this out as normal.

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